Legal
Terms & Conditions
Last updated: 9 September 2026
These Terms & Conditions ("Terms") govern your access to and use of Stach, a cloud back-office platform provided by Stach (Pty) Ltd ("we", "us"). By creating an account or using Stach, you agree to these Terms.
1. Acceptance of Terms
By registering for or using Stach, you confirm that you are at least 18 years old and authorised to act on behalf of the business you represent, and that you accept these Terms in full.
If you do not agree with any part of these Terms, you may not use the platform.
2. Description of Service
Stach provides a cloud-based platform unifying projects, tasks, client management, billing, quotes, bookkeeping, contracting and payroll. Features available to you depend on your selected plan, as described on our Pricing page.
We may add, change, or remove features from time to time to improve the platform, and will provide reasonable notice of material changes.
3. Accounts & Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
You must notify us immediately at support@stach.co.za if you suspect unauthorised access to your account.
4. Acceptable Use
You agree not to use Stach for any unlawful purpose, to infringe on the rights of others, to upload malicious code, or to attempt to gain unauthorised access to our systems or other users’ data.
We reserve the right to suspend or terminate accounts that violate this section.
5. Subscriptions & Billing
Paid plans are billed in advance on a recurring monthly basis unless otherwise agreed. Full billing terms are set out in our Subscription Terms.
6. Intellectual Property
Stach and all associated software, branding, and documentation remain the property of Stach (Pty) Ltd. You retain full ownership of the business data you upload to the platform.
7. Limitation of Liability
Stach is provided "as is". To the maximum extent permitted by law, Stach (Pty) Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.
Nothing in these Terms limits liability that cannot be excluded under South African law.
8. Termination
You may cancel your account at any time from your account settings. We may suspend or terminate accounts that breach these Terms, with notice where reasonably possible.
9. Governing Law
These Terms are governed by the laws of the Republic of South Africa, and disputes will be subject to the jurisdiction of South African courts.
10. Changes to These Terms
We may update these Terms from time to time. Continued use of Stach after changes take effect constitutes acceptance of the revised Terms.
11. Contact Us
Questions about these Terms can be sent to support@stach.co.za.