Legal
Privacy Policy
Last updated: 9 September 2026
This Privacy Policy explains how Stach (Pty) Ltd collects, uses, and protects personal information in compliance with the Protection of Personal Information Act, 2013 (POPIA).
1. Information We Collect
Account information such as your name, email address, phone number, and business details.
Business data you input into Stach, including client records, invoices, and payroll information.
Usage data such as log files, device information, and analytics collected to improve the platform.
2. How We Use Information
To provide, maintain, and improve the Stach platform.
To process billing and communicate about your account.
To comply with legal obligations, including tax and payroll compliance requirements in South Africa.
3. Legal Basis for Processing
We process personal information based on your consent, the performance of our contract with you, and our legitimate business interests, in line with POPIA.
4. Data Sharing
We do not sell personal information. We may share data with vetted sub-processors (such as payment processors and cloud hosting providers) strictly to the extent necessary to provide the service, and only under data processing agreements.
5. Data Security
We use industry-standard safeguards including encryption in transit and at rest, access controls, and regular backups. See our Security & Compliance page for details.
6. Data Retention
We retain personal information for as long as your account is active and as required to comply with legal, tax, and regulatory obligations thereafter.
7. Your Rights
Under POPIA, you have the right to access, correct, or request deletion of your personal information, and to object to certain processing. Requests can be sent to support@stach.co.za.
8. Cookies
We use cookies to keep you signed in and to understand how the platform is used. You can control cookies through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or an in-app notice.
10. Contact Our Information Officer
For any privacy-related queries or complaints, contact support@stach.co.za.