Question 1

What is Stach?

Accepted Answer

Stach is an all-in-one cloud back office platform that unifies projects, tasks, client management, billing, bookkeeping, and payroll into one intuitive workspace. It's designed for small to mid-sized businesses looking to streamline operations.

Question 2

How does the free trial work?

Accepted Answer

Start with a 30-day free trial (no credit card required). You'll have full access to all features. When the trial ends, choose a plan to continue or cancel anytime with no obligations.

Question 3

What's included in each plan?

Accepted Answer

Plans vary by features and limits (projects, clients, invoices, storage, users). See our pricing page for a detailed comparison. All plans include core modules like tasks, billing, and integrations.

Question 4

Can I upgrade or downgrade my plan?

Accepted Answer

Yes. Upgrades take effect immediately with prorated billing. Downgrades apply at your next renewal. You can change plans anytime from your account settings.

Question 5

Is my data secure?

Accepted Answer

Absolutely. We use industry-standard encryption (TLS/SSL), secure data centers, regular backups, and comply with POPIA. Read our Privacy Policy for details.

Question 6

Can I import existing data?

Accepted Answer

Yes. You can import clients, projects, and invoices via CSV or through API integrations. Our support team can assist with bulk migrations during onboarding.

Question 7

What if I need help?

Accepted Answer

We offer email support (support@stach.co.za), live chat during business hours, and a comprehensive help center. Premium plans include priority support and onboarding assistance.

Simple, scalable pricing

Free Plan

Pro Plan

Bookkeeping Only

Payroll Only

Frequently Asked Questions

All your back office. One AI-powered Stach.